FAQ

Yes, our products are 100% pork-free and alcohol-free!

• Our Fuel Bars are already officially Halal-certified (check out the logo on the box!).
• Our Protein Powders are made in a strictly Halal-certified Malaysian facility, and we are just processing the Halal paperwork to match our new upcoming packaging. 
  Safe to drink, eat, and enjoy! 

Absolutely not. "Amino spiking" is a deceptive practice where brands add cheap amino acids to artificially inflate protein numbers. Our protein content (like the 10.6g in our Fuel Bars and 20g in our Dessert Whey) comes strictly from complete protein sources (Whey Isolate, Pea Isolate, and Whey Concentrate). We prove this by publishing batch-by-batch 3rd-party lab test results right on our website.

Wolves Fitness uses industry standard privacy protection. We don't sell, lease or otherwise distribute any personal customer information. We keep all sensitive personal information securely in our system.

Our Dessert Protein is formulated with a premium 5-Enzyme Blend (including Lactase) to break down dairy and prevent that uncomfortable, heavy feeling.

However, if you know your stomach is extremely sensitive to dairy, our Fruit Juice Protein is your holy grail. It is a juicy, ultra-filtered clear whey isolate designed to be 100% gentle and completely bloat-free.

Not at all. We engineered our Fuel Bars to have a soft-baked, chewy texture. At only 155kcal, every bar features a smooth gooey flavored center (Real Taro or Cendol). It's a dessert, not a brick.

We prioritize taste. Stevia is a great natural option, but it often leaves a bitter, metallic aftertaste that ruins creamy flavors. To give you an authentic "Taro Milk Shake" or "French Vanilla" experience without the sugar spike, we use a tiny, safe amount of Sucralose.

That foam is actually a sign of high-quality Clear Whey Isolate! Because it has zero fat or heavy thickeners to weigh it down, shaking it traps air bubbles.

The fix: Shake it, then let it sit for 60 seconds. The foam will disappear into a crystal-clear, refreshing juice.

We use a premium blend including Whey Protein Isolate, Pea Protein Isolate, Whey Protein Concentrate, and Hydrolyzed Whey Protein to deliver complete, high-quality protein in every serving.

Our products are completely Gluten-Free and Vegetarian-friendly. However, they are not Vegan, as our core protein source is premium dairy whey.

No. Our shakes contain no artificial colors, flavors, or preservatives. We're committed to clean, quality ingredients

Our innovative blend of flavors mimics classic desserts while delivering high-quality protein. You get an authentic dessert experience without the guilt, using premium ingredients and real flavor profiles.

Our protein shakes are designed to supplement your diet, not replace whole meals. They're perfect post-workout or as a protein-rich snack, but we recommend eating balanced whole food meals for optimal nutrition

Water works great, but using milk or a milk alternative (like almond or oat milk) provides a creamier, more indulgent texture that enhances the dessert experience.

Each tub offers 20 servings (900g),45g per serving. You can enhance the taste with extra natural flavoring for a truly indulgent experience."

Each tub offers 20 servings (500g),25g per serving. You can enhance the taste with extra natural flavoring for a truly indulgent experience."

Each box contains 6 sachets, with 1 serving per sachet.

For best results, consume your protein shake within 30-60 minutes post-workout to support muscle recovery and growth. You can also enjoy it as a high-protein snack between meals, first thing in the morning to kickstart your day, or before bed to support overnight muscle repair. Each tub serving delivers 20g of premium protein to fuel your fitness goals.

Our convenient sachets are perfect for on-the-go nutrition! Consume them post-workout for quick muscle recovery, as a protein-rich snack when you're out and about, during travel when you need portable nutrition, or anytime you want a single serving without opening your full tub. Each sachet provides the same premium quality protein as our tubs in a travel-friendly format.

For in-stock items, domestic shipping within Malaysia takes 3-5 working days.

Orders placed Monday to Friday are usually processed within 30 minutes! We also currently ship internationally to Singapore only.

Living in Malaysia means our delivery vans get incredibly hot. We pack our bars securely, but if the fuel bar feels soft when your package arrives, don't open them right away! Pop the box into the fridge for 20 minutes to let them firm up.

Free shipping applies to orders meeting the minimum amount, excluding discounted, sale, and oversized/overweight products.

Check our shipping policy for current thresholds.

All shipping information must be entered in English during checkout. Please ensure your address is complete and accurate.

We can change your email, name, or shipping address if you contact us quickly at hello@wolves-fitness.com or WhatsApp 60162492993. However, shipping addresses cannot be revised after the order has been processed or shipped.

Most unsuccessful deliveries occur due to incomplete or inaccurate shipping information. Please ensure you provide complete details including unit/apartment numbers, building names, and contact numbers during checkout.

If your order hasn't arrived within the expected delivery timeframe, please contact us at hello@wolves-fitness.com or WhatsApp 60162492993 with your tracking number. We'll investigate with the courier immediately. If the package is confirmed lost, we'll arrange a replacement or full refund for you.

We've got your back. If your products arrive damaged, please provide us with photo proof at hello@wolves-fitness.com and we will issue a full refund or replacement. If a parcel is lost by the courier, we will arrange a replacement after an investigation.

If something is missing from your order, please contact us immediately via email at hello@wolves-fitness.com or WhatsApp 60162492993 . Please provide your order number and details of the missing items so we can resolve this quickly for you.

No, Wolves Fitness is an online store. We do not have a physical store. However, you may catch our small booth sometimes at Anytime Fitness or at events in different location.

Contact us at hello@wolves-fitness.com for specific location inquiries.

Currently, Wolves Fitness products are primarily available through our online store for the freshest quality and best prices. We're working on expanding to select retail locations. Check our website for updates on store availability or contact us at hello@wolves-fitness.com for specific location inquiries.

No, you can place an order as a guest. But there are some perks if you have an account with us, quick checkout process, easily view your order status and order history, and receive updates detailing our new releases and special promotions.

We accept Mastercard, Visa, Debit Card, Credit Card, FPX, Atome (Buy Now, Pay Later), GrabPay, Touch 'n Go E-wallet, and more.

Please contact us at hello@wolves-fitness.com or WhatsApp 60162492993 so we can change your email address. We can change your email address, name, and shipping address, but we cannot change the items in your order.

We can change your email, name, or shipping address if you contact us quickly. However, we cannot change the specific items in your cart. If you need to completely cancel an order before it ships, there is an RM 2.00 cancellation fee to cover our merchant processor charges.

Once an order is packed or shipped, it cannot be canceled.

Unfortunately, we are unable to take orders over the phone for now. If you're experiencing technical difficulties, please contact us at hello@wolves-fitness.com and we'll help troubleshoot the issue.

Our system only accepts one discount code per order normally. Discount codes cannot be stacked or combined during checkout unless stated otherwise.

We don't have specific trial packs now, but we hear you and may have this in the future! However, we do have 6-serving sachet boxes which you can purchase to test out our products. Check out our sachets here.

Please note: All promotional offers are subject to the terms and conditions of each specific campaign. Campaign T&Cs take precedence as the final rules.

We offer a full refund or replacement for products damaged upon delivery with photo proof after investigation. Contact us at hello@wolves-fitness.com with your order number and photos of the damage.

Once we receive and approve your return, we'll process your refund within 3-5 business days. After that, it may typically takes 5-10 business days for the refund to appear in your account, depending on your bank's processing time.

We are based in Malaysia and proudly serve Malaysian fitness enthusiasts with locally-manufactured, Halal-certified products.

We aim to reply to all emails within 1-2days (excluding weekends and public holidays). For urgent matters, you can also reach us via WhatsApp at 60162492993.

We've heard the wild rumors, so let's set the record straight! Our founder is definitely not a scammer, but unfortunately, his photo might have been stolen and hijacked by fake accounts online (catfishing is real, folks!).

Just for the record, he currently ONLY operates Wolves Fitness and Wolves Wellness. If you see a profile using his face trying to sell you weird investments, random brands or anything else, please report it! Stay safe, protect your wallets, and don't get scammed by imposters.

When in doubt, you can always message us directly to verify.