At Wolves Fitness, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we are here to help.
Eligibility for Refund:
a) Products must be returned within 30 days of purchase.
b) Products must be in their original, unopened and unused condition.
c) Refunds will only be issued for products that are defective or damaged during shipping.
Process for Refund:
a) Contact our customer service team at [insert contact information] to initiate a refund.
b) Provide your order number and reason for the return.
c) Our customer service team will provide further instructions on how to proceed with the return.
d) Once the returned product is received and inspected, we will process the refund and send an email notification.
Refund Method:
a) Refunds will be issued in the same method of payment used for the original purchase.
b) If the original payment was made by credit or debit card, the refund will be credited back to the same card.
c) If the original payment was made by other means, our customer service team will provide further instructions.
Exceptions:
a) Custom or personalized products are not eligible for a refund.
b) Products that have been used or opened are not eligible for a refund.
c) Shipping and handling fees are not refundable.
We stand behind our products and want to ensure that you have a positive experience with Wolves Fitness. If you have any questions or concerns, please contact our customer service team at hello@wolves-fitness.com or contact 016-209 6008.
